Privacy Policy

Last updated: March 12, 2026

1. Introduction

PersonaRx ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website personarx.com and use our services.

2. HIPAA Compliance

As a compounding pharmacy, PersonaRx complies with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and Security Rule. Protected Health Information (PHI) is handled in accordance with all applicable federal and state regulations.

3. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you submit a contact form or interact with our services.
  • Health Information: Prescription information and health-related data necessary to provide compounding pharmacy services (protected under HIPAA).
  • Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically through cookies and similar technologies.
  • Communication Data: Records of correspondence when you contact us, including email and phone communications.

4. How We Use Your Information

We use collected information to:

  • Provide and manage our compounding pharmacy services
  • Respond to your inquiries and contact form submissions
  • Send administrative notifications and service-related communications
  • Send SMS notifications (only with your explicit opt-in consent)
  • Improve our website and services
  • Comply with legal obligations and regulatory requirements

5. SMS Communications

If you opt in to receive SMS text messages, you consent to receive messages from PersonaRx regarding your inquiry and follow-up communications. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Services

We may use third-party services for website hosting, analytics, email communication, and security verification (such as Cloudflare Turnstile). These services may collect information as described in their respective privacy policies.

8. Your Rights

You have the right to access, correct, or delete your personal information. For requests related to Protected Health Information, please contact us directly. We will respond to all legitimate requests within 30 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at ctxsite@personarx.com.